We are currently experiencing high traffic on the Epic Games Store.
We are aware that users may be encountering slow loading times, 500 errors, or launcher crashing at this time and we are actively working to scale. We'll provide an update as soon as we can.
— Epic Games Store (@EpicGames) May 14, 2020
Atualização: os servidores retornaram ao normal no dia 15 de maio.